Logistics Manager

Job Title: Logistics Manager

 FLSA Status:


Department:  Logistics

Reports To:

VP - Operations

Prepared By:   V.P. Operations

Prepared Date:


Approved By:

Approved Date:


Under the direction of the V.P. Operations the logistics manager is responsible for all company receiving, international / domestic shipping and warehousing activities encompassing two facilities. Manage personnel, systems and physical assets to increase customer satisfaction, contain costs and increase process/quality improvement.

Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Logistics Manager:

  1. Understanding print manufacturing process to determine and schedule shipping needs.
  2. Use and operate Hagen MIS system.
  3. Create department systems, procedures, forms and policies to achieve department goals for customer’s satisfaction and process improvement.
  4. Create cross training plan to ensure skills sets match cross shifts and facility locations
  5. Plan and hold department team meetings.
  6. Understand union contract and company obligations
  7. Confer and correspond with Customer Service Representatives and Sales Staff to rectify problems, such as rework, product damages, shortages, and nonconformance to job specifications.
  8. Develop and document standard operating procedures for the logistics department.
  9. Maintain all forklift certifications and documentation for all personnel who use forklift material handling equipment.

Logistics Scheduling:

  1. Post written work schedules for each shift and shift hours.
  2. Post and approve all over-time and weekend over-time shifts fairly and equitably with proper documentation
  3. Assign all shift start and end times.
  4. Approve all vacations and sick time.
  5. Assign all company scheduled maintenance based on department maintenance plans.
  6. Plan, organize and manage the work of shipping, kit packing, warehouse and delivery personnel to ensure that the work is accomplished in a manner consistent with organizational and customer requirements. 

Management of Daily Logistic Operations:

  1. Supervise the activities of workers engaged in receiving, storing, delivering and shipping products or materials.
  2. Review job tickets, scheduling reports, and demand forecasts to estimate peak delivery periods and to issue work assignments.
  3. Enforcement of all company policies and established procedures consistently and with proper documentation.
  4. Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipments.
  5. Prepare documents, such as shipping schedules, bills of lading, and shipping orders to route materials.
  6. Recognize and acknowledge logistics department leadership and quality work.
  7. Manage and monitor down time reduction goals.
  8. Address safety and OSHA standards.
  9. Follow and comply with all safety and work rules and regulations.
  10. Maintain departmental housekeeping standards.
  11. Review and approve all department invoices for accuracy.
  12. Maintain maintenance plans and logs for each department work center.
  13. Maintain all required department paperwork, records, documents, etc.
  14. Requisition and store shipping materials and supplies to maintain inventory of stock.
  15. Determine shipping method for materials, using knowledge of US and international shipping procedures, routes, and rates.
  16. Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
  17. Contact carrier representative to make arrangements for shipping and delivery of materials and finished goods.
  18. Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
  19. Track and trace goods while they are en route to their destinations, expediting orders when necessary.
  20. Manage a fleet of delivery vehicles.


Departmental Budgets and Costs:

  1. Develop yearly departmental budget forecasts for upgrades, improvements, repairs, maintenance, supplies etc.
  2. Maintain active monthly budget repair expenditures records for each work center and fleet vehicle.                        

Non-essential Duties and Responsibilities:

  1. Complete special projects and other duties as assigned by VP of Operations.
  2. Participate on continuous improvement teams and projects.
  3. Participate on safety teams and projects
  4. Deliver or route materials to departments, using work devices, such as forklifts, handtrucks or carts.
  5. Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and label maker.
  6. Complete special projects as other duties as assigned by VP of Operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/Or Experience
Requires a bachelor’s in Logistics or Supply Chain Management and 8 to 12 years of related experience; or a combination of education and experience; international shipping experience required.  Experience working in a print manufacturing environment.
Language Skills                                                                          
Ability to read and interpret documents such as job tickets, open order reports, purchase orders, and procedure manuals.  Ability to prepare reports and correspondence.  Ability to communicate effectively with customers and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Tools and Technology
Ability to operate a hand-held scanner.
Ability to use MicroSoft word and excel.
Ability to enter, extract, develop reports utilizing an MRP system.
Ability to operate, load, and trouble-shoot pallet-wrapper.
Ability to become certified to operate a sit-down forklift truck.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Amount of Time



Under 1/3

1/3 to 2/3

Over 2/3
















Use hands to finger, handle or feel





Climb or balance





Stoop, kneel, crouch or crawl





Talk or hear





Ability to adjust focus.





Near Vision-ability to see details at close range





Weight to be lifted or force to be exerted


Under 1/3

1/3 to 2/3

Over 2/3

Up to 10 pounds





Up to 35 pounds





Up to 50 pounds





Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Employee Acknowledgment




The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Published on Monday, April 22, 2013 (updated 05/31/2014)