We live in a fast moving, short-attention-spanned and constantly connected world. We are stuck to our devices, trying to get things done as quickly as possible so we can move onto the next thing.
It's easy to forget that we are human, and something as simple as a short break to relax and reduce stress can drastically impact the way we function. In fact, as crazy as many of our schedules are, we can often lose sight of the human factor in our world.
Human2Human (H2H) Communications, and the personal touch that comes from more direct contact, cannot be overlooked, as it often results in healthier, more structured interactions.
The Value of What's Behind the Screen
Nowadays we use technology and other tools to expedite communication. However, we overlook the fact that a lack of direct communication can create confusion and uncertainty in the messages you are trying to get across.
Emails and text messages may get the job done, but a face-to-face conversation or a phone call will give a more clear understanding of what you are trying to convey. Nothing can replace the tone of voice, verbal and non-verbal cues and body language of a real-world, two-way conversation.
Establish a Relationship Through Communication
Direct communication also builds a greater connection and comfort with the person you are speaking with, because you are more engaged in the interaction. We, as humans, want to be heard and understood, and when someone seems interested in what we are saying, the conversation will have more weight.
This does not mean that you should stop texting, tweeting and posting entirely, but rather use these mediums to enhance the H2H approach. Much of what we do is based on our relationships, and we must build those relationships with integrity. Being dedicated to your interactions, and having an authentic H2H approach is vital to our success in business and life.
To read more of Ryan T. Sauer's article on Human2Human Communications, check out the SGIA Journal Graphic Edition May/June 2018.