In light of the challenging personal health and business situation surrounding the COVID-19 crisis around the world, GMG, the leading developer of high-end color management solutions, has announced a contingency plan to assist its user community in any way possible.
GMG remains fully operational, with GMG staff working remotely for any support needs. Of course, supplying software is not a challenge, but GMG also wants its customer base to be aware that GMG media is fully stocked and ready to ship.
Remote solutions at home
For customers who cannot access GMG equipment in their offices, GMG can offer remote solutions to keep them operational from home. Customers can contact GMG at supportamericas@gmgcolor.com to discuss how GMG can be of assistance.
GMG ColorPlugin allows operators to preview a job accurately on-screen using the enhanced preview function in Adobe Photoshop. If a user cannot currently access the office to use GMG ColorPlugin, GMG would be happy to set up a six-week temporary license for use at home. To take advantage of this offer, all GMG customers need to do is send the company an email message to infoamericas@gmgcolor.com with a current, valid ColorPlugin license number, stating the request is related to working from home due to COVID-19.
GMG product update webinar
On Thursday, March 26, from 1-2 p.m. EDT, GMG Americas will be conducting a webinar updating the community about its latest features, tips, and functions for all core GMG products. Whether a customer is already updated and wondering what a new button does, or is thinking about how an update can add new functionality, this webinar will be helpful.
Those interested in attending the webinar can enroll at https://register.gotowebinar.com/register/4689382311259472908.
“We want to reassure our customers of our continued service offering in light of the outbreak of COVID-19,” explains Joe Varone, GMG Americas President. “Of course, the most important thing to GMG is everyone’s health and safety. However, we also know that our customers are adapting work habits to be productive while working at home — or with skeleton crews at print facilities. GMG Americas remains committed to supporting small businesses at this time and will do anything we can to help everyone stay on track.”
GMG remains fully operational, with GMG staff working remotely for any support needs. Of course, supplying software is not a challenge, but GMG also wants its customer base to be aware that GMG media is fully stocked and ready to ship.
Remote solutions at home
For customers who cannot access GMG equipment in their offices, GMG can offer remote solutions to keep them operational from home. Customers can contact GMG at supportamericas@gmgcolor.com to discuss how GMG can be of assistance.
GMG ColorPlugin allows operators to preview a job accurately on-screen using the enhanced preview function in Adobe Photoshop. If a user cannot currently access the office to use GMG ColorPlugin, GMG would be happy to set up a six-week temporary license for use at home. To take advantage of this offer, all GMG customers need to do is send the company an email message to infoamericas@gmgcolor.com with a current, valid ColorPlugin license number, stating the request is related to working from home due to COVID-19.
GMG product update webinar
On Thursday, March 26, from 1-2 p.m. EDT, GMG Americas will be conducting a webinar updating the community about its latest features, tips, and functions for all core GMG products. Whether a customer is already updated and wondering what a new button does, or is thinking about how an update can add new functionality, this webinar will be helpful.
Those interested in attending the webinar can enroll at https://register.gotowebinar.com/register/4689382311259472908.
“We want to reassure our customers of our continued service offering in light of the outbreak of COVID-19,” explains Joe Varone, GMG Americas President. “Of course, the most important thing to GMG is everyone’s health and safety. However, we also know that our customers are adapting work habits to be productive while working at home — or with skeleton crews at print facilities. GMG Americas remains committed to supporting small businesses at this time and will do anything we can to help everyone stay on track.”