SGIA Releases First-Ever Specialty Imaging Industry Benchmarking Report
Written June 17, 2014
Categories: AD News, Business, Business, GP News, Press Release, Sales & Marketing, Statistics
- For the calendar year 2013, two-thirds of companies reported both sales and production had increased over 2012.
- While confidence in the US economy was mostly flat, industry confidence was strong, with 60 percent reporting a positive outlook.
- Companies strongly rely on referrals as a method for reaching new customers, followed by company websites.
- The two most common management-related steps for improving a company’s competitive advantage are increasing Internet presence and maximizing the value of current customers, while the two most common production-related steps are reducing operating costs and adding new product lines.
- Companies in the garment decoration community are nearly evenly split between business-to-business and business-to-consumer customers, and more than two-thirds of companies serve both local and regional customers.
- The median annual revenue for companies in this segment is in the six-figure range, a number strongly affected by a preponderance of very small companies.
- Companies overwhelmingly use referrals as a method for reaching new customers, followed by company websites.
- The two most common management-related steps for improving a company’s competitive advantage are increasing Internet presence and improving customer service, while the two most common production-related steps are adding imaging capacity and adding finishing capacity.
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