Epson Announces Cloud Monitoring and Tracking for SurePress Digital Label Presses
Feb 21, 2024

Epson’s SurePress digital label presses now work with Epson Cloud Solution PORT, offering live production monitoring and collaboration tools to increase automation. Designed for simplicity and security, Epson Cloud Solution PORT provides a live view of printer fleet production, equipment utilization, color communication, and service information to better manage efficiency and optimize the Epson printing workflow. In addition to SurePress, Epson Cloud Solution PORT allows users to monitor compatible Epson SureColor and SureLab professional printers within the same organization.

“Epson is dedicated to providing customers with solutions that optimize print operations and elevate overall business productivity,” said Mike Pruitt, product manager, Epson America, Inc. “We are excited to expand the availability of the Epson Cloud Solution PORT Management Information System (MIS) to SurePress customers, empowering them with enhanced efficiency.”

When managing printer efficiency and usage, intelligent and intuitive production monitoring is essential for maximizing productivity, connectivity and growth. A clear and simple dashboard, drawing from vast amounts of usage data, Epson Cloud Solution PORT provides the insight needed to help make critical business decisions. Customers can also export data in JSON, XML and CSV files to an external MIS system.

Additional benefits include:

• Remote monitoring – View live status of the entire printer fleet, output production rates, printer status, errors, and equipment utilization.
• Production efficiency tracking and reporting – Run reports to view total production efficiency, uptime and printer usage.
• Color Communication and Collaboration – Compatible with the SD-10 Spectrophotometer; when connected to PORT (via the mobile app), share color palettes to other PORT-connected users within the organization.
• Dashboard tracking –Monitor live dashboards to internally communicate key performance metrics to employees.
• Encrypted for security – Data stream and cloud are encrypted end-to-end to protect customers’ privacy and usage data.
• Mobile access – Optimized mobile website allows for easy, remote tracking of printer fleet while on the go.
• Expedited service response – Epson support helps reduce downtime with fast, remote troubleshooting.

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